This page clearly outlines all terms, rights, and responsibilities for using the Runex platform. Please read it carefully before creating an account.
You must be at least 18 years old to open an account on Runex. Each person may register only one account and is required to provide accurate information.
All deposit and withdrawal rules are fully transparent. Accounts with completed KYC verification have their payments processed in the shortest possible time.
Each bonus has its own wagering requirements. Please read the applicable terms carefully before accepting any bonus.
Runex keeps your personal information secure and does not share it with third parties. For full details, please refer to our Privacy Policy.
All decisions regarding bet cancellations, result disputes, and live betting are made in accordance with Runex's rules.
Runex offers self-exclusion, deposit limits, and cooling-off periods to protect its members.
Runex By using the website and app, you automatically agree to these Terms & Conditionsyou are considered to have agreed to these terms. Please read this document carefully before using the site. If you do not agree with any of the terms, kindly refrain from using our platform.
This Terms & Conditions forms a legally binding agreement between Runex and its members. Runex reserves the right to update these terms at any time. Members will be duly notified before any changes take effect. It is each member's responsibility to visit this page regularly and stay up to date.
Important: These terms and conditions have been prepared in Bengali for the convenience of Bangladeshi members. In the event of any legal dispute, the English version shall be considered the authoritative text.
Runex is a licensed online betting platform operating under an international gaming license. Our goal is to provide members with a safe, fair, and enjoyable betting experience. This Terms & Conditions defines the responsibilities of both parties in achieving that goal.
RunexTo create an account on , you must be at least 18 years Our platform is strictly prohibited for minors. Any account created using false information will be closed immediately and all balances will be forfeited.
Each individual may only A can open a Runex account. Operating multiple accounts under the same identity will be considered Terms & Conditions will be considered a violation. In such cases, all associated accounts may be closed and balances forfeited.
During registration, you must provide your real name, address, date of birth, and contact details. Providing incorrect or false information may cause issues during account verification and could result in delayed or cancelled withdrawals.
To ensure security Runex Members are required to complete KYC (Know Your Customer) verification, which may involve submitting a copy of a national ID or passport. Completing KYC speeds up the withdrawal process and adds an extra layer of account security.
Tips: Complete your KYC verification promptly — it brings your average withdrawal time down to just 15–20 minutes.
Runex supports the most popular mobile banking methods in Bangladesh. The deposit limits are shown in the table below:
| Method | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| BKash | ৳500 | ৳50,000 | Instant |
| Nagad | ৳500 | ৳50,000 | Instant |
| Rocket | ৳500 | ৳30,000 BDT | Instant |
| Bank Transfer | 1,000 BDT | ৳1,00,000 BDT | 1–3 business days |
Minimum Withdrawal Amount ৳500. For KYC-verified accounts, payments are typically processed within 15–30 minutes. However, security checks may extend processing time to 24–48 hours in some cases.
Withdrawals can only be made to the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted. Runex reserves the right to investigate any suspicious withdrawal request in the interest of security.
Warning: To withdraw bonus funds, the applicable wagering requirements must be met. Withdrawing before fulfilling these requirements will result in the bonus being forfeited.
RunexAll transactions on are conducted in Bangladeshi Taka (BDT). For transactions in foreign currencies, the applicable exchange rate will apply.
RunexAll bonus and promotion offers on have their own terms. By accepting a bonus, you are deemed to have agreed to the relevant terms and conditions.
New members receive a 100% match bonus on their first deposit (up to ৳5,000). To withdraw this bonus, you must wager 10x wagering must be completed. If the wagering requirement is not met within 30 days of receiving the welcome bonus, the bonus will be forfeited.
The terms for weekly reload bonuses and cashback offers are listed separately on each promotion's page. These offers are valid for a limited time and are available to eligible members only.
Claiming bonuses through multiple accounts, strategically abusing bonuses, or engaging in any form of fraudulent activity will be Runex reserves the right to close the associated account and forfeit all bonuses and winnings.
VIP members enjoy higher bonus rates and exclusive offers. For more details, VIP Page here.
Runex A bet is considered valid only after it has been confirmed by . Bets accepted in error due to technical issues may be voided, and the right to do so Runex reserves the right to void bets placed at clearly incorrect odds — the original stake will be refunded in such cases.
Betting outcomes are determined based on the official results of the relevant sports authority. If an event is cancelled or postponed, bets are generally voided and stakes refunded, though sport-specific rules may apply.
Odds in live betting change in real time. The odds at the moment a bet is confirmed are considered final. Runex is not responsible for any inconvenience caused by network delays. Runex is not liable.
The maximum winnings per single bet may vary depending on the event and market. If the limit is exceeded, Runex is not obligated to pay the excess amount.
The following activities Runexare strictly prohibited on , and if detected, may result in account closure as well as legal action:
Runex monitors all transactions and betting activity. Accounts may be temporarily suspended without prior notice if suspicious activity is detected.
Any member may request to close their account at any time. Once the request is received, Runex will process it within 24 hours. Please withdraw any remaining balance before closure.
Terms & Conditions In the event of a violation Runex reserves the right to close an account without prior notice. In such cases, the balance may be held until the investigation is complete.
Runex believes that betting is for entertainment purposes only. We are committed to helping members develop healthy betting habits. The following tools are available to all members:
If you're experiencing gambling-related issues, visit our Responsible Gaming Visit the page or contact our support team directly.
For any dispute or complaint, please first Runex's support team. We aim to respond within 7 business days' we aim to resolve issues within business days.
If the matter is not resolved through the support team, a complaint may be filed with the licensing authority. For full contact details, visit our Help Center.
For complaints and disputes, email us at: support@runex.ws — we typically respond within 24 hours.
Runex At any time, this Terms & Conditions reserves the right to make updates. For significant changes, a notification will be sent to the registered email address and the update date will be shown at the top of the page.
Continued use of the platform after any changes take effect will be considered your automatic acceptance of the updated terms. We recommend checking this page regularly to stay informed.