Your personal information is completely safe with us. On this page, we explain in detail how Runex collects, stores, and protects your data.
All your personal information is stored on secure servers protected by SSL encryption and advanced security technology.
Runex never sells or shares your personal data with third parties. Your information is used solely to improve your experience on the platform.
You can view, correct, or request deletion of your stored data at any time. Full control remains in your hands.
Identity documents collected during the KYC process are stored with the highest level of security and used only when legally required.
You can opt out of promotional emails or notifications at any time — no hassle involved.
Runex follows international data protection standards. Our privacy policy is updated regularly to reflect the latest regulations.
RunexWelcome to Privacy Policy This page clearly explains what information we collect when you use our platform, why we collect it, and how it is kept secure. We believe every member has full rights over their personal data.
Runex is an internationally licensed online betting platform, specially optimized for Bangladeshi members. Our Privacy Policy Built in accordance with international data protection standards and kept regularly updated.
If you're on this page, you want to know where your data goes. That's a great habit, and we've laid everything out here with complete transparency. Our Privacy Policy Written in plain language so every member can easily understand.
Please note: RunexBy using the platform, you agree to this Privacy Policy If you have any concerns or disagreements, please contact us before continuing to use the platform.
Runex When you create an account or use our services on the platform, we collect various types of information. This information is used to provide you with the best experience and to ensure the security of the platform.
| Data Type | Example | Time of Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | At the time of registration |
| Contact Information | Email, phone number, address | At the time of registration |
| Financial Information | Mobile banking number, transaction history | Payment Processing Time |
| Identity Verification | National ID card, passport copy | During the KYC process, |
| Betting History | Bets, wins & losses, preferred sports | By using the platform, |
When you Runex when you use the website or app, certain information is collected automatically:
Automatically collected data is used primarily to ensure platform security and detect fraudulent activity.
Runex Collected data is used only for specified purposes. We never use your information unnecessarily. The steps below outline how we handle your data:
Your data is used to verify your identity, keep your account secure, and protect the login process.
Financial information is required to process deposits and withdrawals securely. This data is stored under strict encryption.
Your account information is used to resolve issues quickly and provide personalized support.
Transactions and behavior are monitored to detect suspicious activity and keep other members protected.
Analyzing member usage patterns Runex-experience is further improved. This is always done anonymously.
Important: We never sell your data to advertisers or data brokers. Runex's Privacy Policy unwavering on this.
Runex Your data is retained only for as long as necessary — typically while your account is active, and for a defined period afterward to meet any legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transactions | 7 Years | Anti-Money Laundering Laws |
| KYC Documents | 5 Years | Regulatory Authority Requirements |
| Betting History | 3 years after account closure | Dispute Resolution |
| Session Logs | 90 Days | Security Monitoring |
You may request the deletion of any data that is not required to be retained beyond our legal obligations. To do so, support@runex.ws- via email. We typically process requests within 30 days.
Runex The website uses cookies. Cookies are small text files stored in your browser that help improve your experience on future visits.
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent certain platform features from working properly, such as maintaining your login session.
Runex never uses third-party advertising cookies. Our cookies are used solely for platform functionality and security.
Runex's Privacy Policy you have full rights over your own data. A summary of those rights is outlined below:
You can request to see what information we hold about you.
You can request that incorrect or outdated information be corrected.
You can request deletion of your data, provided there are no legal obligations requiring us to retain it.
You can request that your data not be used for specific purposes.
You can request a copy of your data, which will be provided in a readable format.
You can object to your data being used for marketing or analytics purposes.
To exercise any of your rights support@runex.wsEmail us and we'll respond within 30 business days.
Runex Your personal information is never sold to third parties for commercial purposes. However, in certain specific circumstances, limited data sharing may be necessary:
In all of the above cases, third parties Runex- are bound by a confidentiality agreement and are not permitted to use your information for any other purpose.
Rest assured: Runex never sells your information to advertisers, data brokers, or marketing agencies.
Runex Industry-standard security measures are in place to protect your data. Our security team monitors the platform 24/7 to prevent any unauthorized access.
All data transfers are secured with 256-bit SSL encryption — bank-grade security.
Advanced firewalls and intrusion detection systems are active around the clock.
Add an extra layer of security to your account with Two-Factor Authentication (2FA).
Independent security experts regularly audit our systems to identify and address vulnerabilities.
If a data security breach occurs for any reason, Runex Affected members will be notified by email within 72 hours and the issue will be resolved as quickly as possible. We will handle this matter with full transparency.
Runex Strictly operated for individuals aged 18 and above. We do not collect or store information from anyone under 18 under any circumstances.
18+ only. For Minor Protection Runex makes no compromises. To learn more about responsible gaming, Click Here।
This Privacy Policy If you have any questions, complaints, or data-related requests, please contact us directly. Runex's data protection team is always ready to answer any questions you may have.
Support@runex.ws — typically replies within 24 hours.
Our support team is available 24/7 via live chat.
We commit to taking any privacy-related complaint seriously and will work to resolve it within 30 days. Runex's Privacy Policy Updated regularly — you will be notified at your registered email address whenever changes are made.
This Privacy Policy Last updated January 2026. Next review scheduled for July 2026.